General FAQs
How do I stop my ink from smearing?
Ensure you have your settings set to glossy.
Follow these steps:
Open your design
Go to File Print
Change the Paper type to "Glossy Photo" OR "HP PHOTO" if using n HP printer
Change Quality to high/best
Still smearing?
Go to File Print
Click Maintenance
Click Print Head Cleaning and run it.
Click here to view a video tutorial.
Also, if you have an ecotank, be sure your maintenance tank is not full. If it is, make sure you replace it.
My prints are too dark/not vibrant. What should I do?
Remember that computer monitors display in RGB color mode. The light emitting from behind your screen, causes colors to appear brighter. On the other hand, printers print in CMYK color mode, so the printed version may appear muted compared to neon colors that may displayed on screen.
Printing on matte paper will yield duller colors because the ink is absorbed into the paper, while glossy papers will yield more vibrant colors because the colors are reflected. However, to get brighter colors than what is printed, consider managing your colors.
Utilize Color Management
Follow these steps:
Open your design
Go to File Print
Click PRINT SETTINGS
Click MORE OPTIONS tab
Under COLOR CORRECTION,
select COLOR CONTROLS
Change color mode to ADOBE RGB
Set Gamma to 2.2...
or 1.8 if you want it even brighter. You can also adjust the color wheel until it yields results to your liking.
What printer/supplies do you use?
You can find all the tools I use on my blog's Resource Page
Where can I find images to create my own party favors?
Below you'll find a few links to sites I am affiliated with that I use for graphics.
Creative Fabrica This site is subscription based and gives access to MILLIONS of designs. I love to use it for fonts, svgs and templates.
Mujka Clipart Mujka has diverse clipart characters perfect for children's parties.
Pretty Grafik Pretty Grafik has a wide range of graphics, patterns and svgs for kids. They offer a one-time lifetime subscription that is more than worth it.
Etsy Etsy is another go-to for graphic images, patterns and templates.
Do you offer classes?
You can find our classes at Pretty, Party & Crafty Academy
Do you have an affiliate program?
Yes, Pretty Party & Crafty does have an affiliate program!
If you are in the DIY, crafting, or party niche and have an engaged following or you sell printables and would like to recommend our products to your buyers, you may be a great fit!
Shipping FAQs
Where do you ship to?
Pretty, Party & Crafty currently ships world-wide! However, shipping costs for international locations are much higher.
Please note that our flat-rate standard shipping price only applies to the 48 contiguous US States. Alaska, Hawaii, U.S Territories and International destinations shipping rates are based off carriers.
International customers are responsible for any customs/ duties/import tax that may arise.
How long does shipping take?
Our processing time is typically 1 business day for in-stock items. We ship using USPS/UPS and orders are typically delivered within 2-5 business days.
The main exceptions to this timeline is for offshore destinations. If you are located in Alaska, Hawaii or a US territory and choose USPS Ground Advantage, this shipping method usually takes up to 7 days but USPS notes that it can take up to 26. In addition, international orders may see a delay due to customs.
Please note these times are estimates, and delivery dates are not guaranteed unless customer upgrades shipping to a guaranteed service.
QUICK TIP: If you purchase before 8am CST, we strive to ship out the same business day.
How do I track my order?
To track your order, refer to your shipping email. Once your item ships you'll receive an email with tracking number. You can also track it from your account.
If you do not see the email in your your inbox, be sure to check your spam/promotions tab.
Have More Questions?
For our complete shipping policy, click here. For our complete refund policy, click here.
Or email us at hello@prettypartyandcrafty.com for specific questions.